Fix an Android device that won't charge or plow on

Utilise the steps on this page to fix the following bug on your phone:

  • Won't turn on
  • Has a blackness or bare screen
  • Turns on but immediately turns off

Hold the power push

Commencement, try belongings downwards your phone's power button for v-vii seconds. This usually restarts a phone.

Troubleshoot your cable, charger, outlet & case

  1. Check that your cable and charger are working.
    1. Try them with another device.
    2. Check that the cable is securely connected to the charger and to your phone.
    3. Check that at that place'due south cipher in the port of your phone, like dust or lint.
  2. Bank check that your outlet is working.
    1. Plug the charger into a wall outlet.
    2. Plug in something else, like a lamp.
  3. Check that no accessories, like cases or bombardment packs, cover the sensors on your phone or press its buttons.

Troubleshoot your battery charge

Plug in your phone with a working cablevision, charger, and outlet, then wait ane minute.

  • If y'all encounter a bombardment icon, your phone is powered off and is charging. You can restart right away.
  • If you encounter a ruddy light, your battery is fully discharged. If the red calorie-free is flashing, there isn't enough power to turn on. Charge your phone for at least 30 minutes before restarting.
  • If yous don't see a battery icon or red calorie-free later you plug in your phone, the issue could be with your screen.

Tip: Battery icons and lights can vary by phone. For your telephone's details, contact your device manufacturer.

Troubleshoot your screen

  1. Press the power button for most 30 seconds.
  2. Await about 2 minutes.
  3. Brand your phone ring. You tin can telephone call it from another phone or employ Find My Device. Larn how.
  4. If your phone rings, learn how to troubleshoot your screen. If it doesn't, become to the advanced steps (below).

Troubleshoot with advanced steps

Pick ane: Troubleshoot by connecting to a calculator

  1. Unplug the cable from the ability charger.
  2. Bank check that your computer is on and continued to a power source.
  3. Connect your telephone to your computer'due south USB port with the cable that came with your phone.
  4. Wait ten–15 minutes.
  5. Disconnect and reconnect the cable from your phone within x seconds.
  6. Within 1 minute:
    • If yous encounter a battery icon, your phone is powered off and is charging.
    • If you run into a red lite, your battery is fully discharged. If the crimson light is flashing, there isn't enough power to turn on.
  7. Charge your telephone for at least 30 minutes.
  8. Press and hold the power button until your phone restarts. Yous might need to tap Restart .

Tip: Battery icons and lights tin vary by phone. For your phone'southward details, contact your device manufacturer.

Option ii: Troubleshoot using your phone's buttons

With your telephone plugged in, press and hold both the volume-downwards button and the power button at the same fourth dimension for at least 20 seconds.

If you run across a red low-cal, your bombardment is fully discharged.

  1. Charge your phone for at to the lowest degree 30 minutes.
  2. Press and concord the power button for a few seconds.
  3. On your screen, tap Restart .

If you come across an Android robot and the word "Outset" with an arrow around it:

  1. Press the volume-down button until y'all come across the choice to "Power off." Press the power button to choice "Power off."
  2. Charge your phone for at least thirty minutes.
  3. Press and concord the power button for a few seconds.
  4. On your screen, tap Restart , or press and hold the ability push for about thirty seconds, until your phone restarts.

Related resource

  • Charge & turn on a phone
  • Fix a phone that freezes or is unresponsive
  • Fix a screen that isn't working

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